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My scan n cut machine is has been used very little but when…

Customer Question
Second opinion] my scan...

Second opinion] my scan n cut machine is has been used very little but when I try and scan a picture it has add small cutouts that appear on screen and will cut out along with the pattern also the pattern ex rectangle image cuts out with jagged edges instead of smooth.

Technician's Assistant: What is the machine's exact make and model? And can you guesstimate how old it is?

Brother 350 about 2 yrs old but I have used it very little

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Pc I think I am computer illerate

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Has happened the last two or times I used before that it was ok.

Submitted: 10 months ago.Category: Printers
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Customer reply replied 10 months ago
how long does this take I am not sure I am connected
Answered in 3 days by:
9/26/2017
Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,222
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 10 months ago

Please take a look at the blades -- Do they look dull?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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