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The pages that we copy have scattered lines on them and we
The pages that we copy have scattered lines on them and we can not find the cause of these short lines. … read more
Richard
Richard
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I have a new HP officejet pro 6978 printer. I also have a
I have a new HP officejet pro 6978 printer. I also have a new computer that has windows 10. I have used the printer several times on line. Was working perfectly. Came back and can not turn it on. … read more
Jason Jones
Jason Jones
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Carriage jam, can't remove cartridges. What can I do, HP
carriage jam, can't remove cartridges. What can I do … read more
Richard
Richard
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I have Cannon MG3500 printer. Paper is jammed. Pulled out
I have Cannon MG3500 printer. Paper is jammed. Pulled out what I could. … read more
Kris R
Kris R
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My printer will not print. It continues to send a message
My printer will not print. It continues to send a message that my printer needs paper. I even purchase ink. Could it be an issue with my WiFi? … read more
Richard
Richard
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Canon mg5560 printer bought about 18 months ago. Alignment
Canon mg5560 printer bought about 18 months ago. Alignment is out, making every second line blurry. Have tried using the online handbook to no avail. Can you help? … read more
Richard
Richard
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I have a wp 4530 printer every time I go to print I get
Hello I'm Rudy I have a wp 4530 printer every time I go to print I get paper jam and when check out and pull out back the paper is in the big roller half in half out. I just stopped for no reason no r… read more
Richard
Richard
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Hp office jet pro 6978 trying to print to it but says its
hp office jet pro 6978 trying to print to it but says its offline, but everything shows that it is on line … read more
Josh
Josh
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It is printing a black stripe on the paper--usually a
it is printing a black stripe on the paper--usually a duplicate of something else on the paper. … read more
Richard
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Same printer error as your "no paper in cassette 2'
Hi... Same printer error as your "no paper in cassette 2' customer, 9 mo. ago. Just arrived at this little school and trying to get the donated MG7520 Art Printer going after being told it was "always… read more
Jay D
Jay D
Bachelor of Science
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Hp 1530 printer. green light is flashing. document appears
hp 1530 printer. green light is flashing. document appears to be stuck in print Q. can't seem to clear it. printer shows as off line. there is no paper jam. … read more
technicalcat
technicalcat
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B200 is showing up on my printer and not allowing me to
B200 is showing up on my printer and not allowing me to print. I have unplugged and replugged 2 times with no change. I have WiFi in place and this occurred after a Microsoft update of my computer. UG… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a LaserJet CP1525nw color printer. It has been giving
I have a LaserJet CP1525nw color printer. It has been giving me a message "79 Error Turn off then on". When I do, it cycles as though it's gonna print, the repeats the error message. What's my problem… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a Canon MX 926. I replaced paper in place, and proceeded
I have a Canon MX 926. I replaced paper in place, and proceeded to print, and could hear the noise of paper, removed the 2 paper drawers and removed the crinkled paper. I then tried to print again and… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an HP office jet printer pro 8600. It won't print because
I have an HP office jet printer pro 8600. It won't print because it keeps saying that's it's out of paper. However, it's not out of paper. I've taken the paper out, put it in again, moved those things… read more
Md. Sadique
Md. Sadique
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Diploma in applied electronics
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I have an MP780 which isnt printing. The alarm light is on
I have an MP780 which isn't printing. The alarm light is on most of the time, and it says "check printer press [ok}". I don't see anything wrong when I check it, although I notice that when I open the… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a Brother MFC-240C Printer for home use. Even though
I have a Brother MFC-240C Printer for home use. Even though I load brand new Brother ink cartridges, it still asks me if I have loaded black, then says "no cartridge". Very frustrating. What do I do? … read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
MY hp laser jet 1012 has decided to quit printing this afternoon.
MY hp laser jet 1012 has decided to quit printing this afternoon. It worked this morning and worked well for the past 3-4 years. Went thru the troubleshoot - no luck. The only thing i did unual today … read more
JeffreyLDyer
JeffreyLDyer
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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