Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I would like to attempt to help you with this problem. I am looking for a Mac application that can help you, but have yet to find one to reset that error. Do you have a Windows computer you may be able to run this software with?
Alright. Basically this error is related to a counter on your Epson printer. It makes it not possible to use your printer again if it has been used too many times. There is a way to easily fix it on a Windows PC, but I do not see the software available through Epson when using a Mac OS. I am still looking for other ways to perhaps get this to work. We will not need to do a remote session at this time.
I would not say you are completely out of luck, but it is difficult to repair without a Windows machine. I can give you the information on how it would be fixed if you perhaps had a neighbor or family member who would allow you to try to run the application with their machine? It is software straight from Epson.
Great! The link is as follows -
This will allow you to temporarily reset the setting. If this doesn't work, you can also attempt the fixes located here -
However, I would try the first one, as it is directly from Epson. If this does not work, you can contact me again at no extra charge.
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