Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I installed an update a few days ago, now it doesn't print.

Customer Question
I installed an update...

I installed an update a few days ago, now it doesn't print. no warnmings, just doesn't operate.

Technician's Assistant: What's the make/model number of your printer? How old is it?

Stylus Photo R2880

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

MasOS Sierra 10.12.6

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Worked fine until the update a few days ago, didn't try to print until yesterday.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not that I know of

Submitted: 11 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
9/22/2017
Technician: Kamil Anwar, Technician replied 11 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 7,080
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Ask Your Own Printers Question
Customer reply replied 11 months ago
Are we still connected?
Customer reply replied 11 months ago
Hello?
Technician: Aparna Indresh,
 replied 11 months ago
Aparna Indresh
Category: Printers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Printers Question
Technician: Aparna Indresh,
 replied 11 months ago

Did you tried restarting your Mac and your printer?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Epson Photo R3000. Blinking ink and power light, error
Epson Photo R3000. Blinking ink and power light, error message "turn power off and on again." Tried that,doesn't work. Tried unplugging and waiting 10- mins, didn't work. Pulled all the ink cartridges… read more
John Castle
John Castle
BSC in Computing Network Management and Design
207 satisfied customers
I hadn't used it for two years it is a Epson Stylus r2880
I hadn't used it for two years it is a Epson Stylus r2880 now I am having trouble getting it to work I have already order all new ink, but in themean time I have been unable to get the heads to clear.… read more
Harry
Harry
2,179 satisfied customers
Was working fine until several days ago. it will print a
was working fine until several days ago. it will print a test page but not pdf or word document. lost my event manager when I had to reinstall windows 10 … read more
Moses C
Moses C
Bsc
818 satisfied customers
I can not find printer icon in the right corner for my
I can not find printer icon in the right corner for my Stylus Photo R2880. it shows my other printer. … read more
Harry
Harry
2,179 satisfied customers
I have an Epson Stylus Photo R2880 series and the driver is
I have an Epson Stylus Photo R2880 series and the driver is 9.00. I use a Mac OS High Sierra version 10.13.2. I keep trying to update the driver on the printer but it won't do it. Blank sheets keep sh… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
Stylus Photo 2200 working perfectly for 14 years, suddenly
Stylus Photo 2200 working perfectly for 14 years, suddenly started printing solid black half-inch stripes. Error message says useful parts are reaching the end of their life. Replace? Fix? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have an epson R1900 printer, about a month ago, it started
I have an epson R1900 printer, about a month ago, it started printing my files/images an inch too late, resulting in running out of paper before the print job is done. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My Epson Stylus Photo R2880 suddenly stopped printing the
My Epson Stylus Photo R2880 suddenly stopped printing the colour red. have changed cartridges but to no avail. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Stylus Photo R2880: color prints have gone murky...have run
Stylus Photo R2880: color prints have gone murky...have run all the maintenance procedures to no avail..still not producing good color...plus I need to replace yellow paint and I can't get it to snap … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Epson Stylus Photo R2880 will not print. It sounds like it
Epson Stylus Photo R2880 will not print. It sounds like it is starting the printing process, but does not continue. … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
It will copy but won't print. This happened once before a
It will copy but won't print. This happened once before a few days ago and it finally corrected, but for no reason that I could detect. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
I have a epson photo stylus R2880 and two of the colors
I have a epson photo stylus R2880 and two of the colors won't print even after head cleaning 10 times. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have two epson printers, an Artisan 810 and Stylus R2880.
Hello Pearl! We have two epson printers, an Artisan 810 and Stylus R2880. My present problem: R2880 message: "filters" failed. Won't print anything. The Artisan will print, if the paper feeder feels l… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Epson, Epson r2880 was printing fine, lots of large 13x19
Epson r2880 was printing fine , lots of large 13x19 media. suddenly the printer will not feed paper or it passes through without printing. It won't even print a test page on office paper … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
Just installed Epson Stylus Photos R2880 and printing first
just installed Epson Stylus Photos R2880 and printing first "job" from InDesign. 1) Single sheet paper doesn't "catch" but slips through. 2) Printer opens on command but then disappears. Checked all c… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My Epson Stylus Photo R2880 is not printing as it says: The
My Epson Stylus Photo R2880 is not printing as it says: The ink cartridge combination currently installed in the printer does not match the selected print settings. Open the Print dialog to update the… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My Epson stylus photo R2880 prints text fine on ordinary paper.
My Epson stylus photo R2880 prints text fine on ordinary paper. When I try to print a photograph on Epson glossy photo paper, I get a red light on the printer and the error message 'media out or not l… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
I have an EPSON Stylus Photo R2880 printer. I was using matte
I have an EPSON Stylus Photo R2880 printer. I was using matte paper and I want to switch to glossy. I changed the ink cartridge from matte black to photo black but my Mac computer won't recognize this… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x