Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Trying to print power point slides (5x8) idex cards. Set…

Customer Question
Trying to print power...

Trying to print power point slides (5x8) idex cards. Set printer for custom, 5x8, landscape. however print is printing portrate mode

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

9000 4-5 years old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Pc, win 7

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I've been printing pics, 8.5x11, yesterday with no problems

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 4 minutes by:
9/22/2017
Technician: Shefin, Printer and Office Equip. Specialist replied 8 months ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 6,370
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Can I access your computer remotely and check the issue?

Thank you.

Shefin

Ask Your Own Printers Question
Was this answer helpful?
Ask John Your Own Question
John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

John

John

Computer Science Engineer

5,081 satisfied customers

CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

Shefin

Shefin

Printer and Office Equip. Specialist

6,370 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,343 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,152 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,083 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

< Previous | Next >

Related Printers Questions
I'm trying to print one 1 sheet of card stock. It worked
I'm trying to print one 1 sheet of card stock. It worked before, but I can't remember. Using CX9400Fax with Win 7. … read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
I have set my WF-3640 printer, from first use, to print from
I have set my WF-3640 printer, from first use, to print from Cartridge 2 (8.5x11 regular paper). Yesterday, when I attempted to print something, the screen indicated that paper is out or jammed in Car… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
364 satisfied customers
Error code 0x97. WX. WF-3640. PC; Wind 10. Happened the last
No. Happened the last time I tried to print. Also, reduces full 8.5x11 page to 5x8. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
I received an error code E602-401A on a Cannon ipf 9000 the
i received an error code E602-401A on a Cannon ipf 9000 the HDD light is not on how do I get into service mode … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
Why does my CannonMG5760 all of a sudden print Landscape
Why does my CannonMG5760 all of a sudden print Landscape when I only want and print Portrate … read more
Ng Chip Loon
Ng Chip Loon
B.Sc (Information Systems and Computer Science )
6 satisfied customers
Have Epson NX430. Got a new modem. Printer won't accept WiFi
Have Epson NX430. Got a new modem. Printer won't accept WiFi code. It shows on the screen but won't accept. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
My DesignJet110plus does not print out more than a couple of
My DesignJet110plus does not print out more than a couple of inches of text when printing from roll. The two inches of black text are full and solid. I replaced the driver but have the same problem. (… read more
Peter GJ
Peter GJ
Senior IT Governance Project Manager
Bachelor Science and Education
17 satisfied customers
I am unable to scan anything and print. WF-7610, 1 month,
I purchased on 1/04/2017 and I've been trying to figure out how to work it ever since. It DOES print an 8.5x11 from the computer… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Width is too wide & length too short. Envy 5545 A few yrs.
When I went to hit print, it came out that way yesterday. I shut the computer off for a long time to see if it would self-correct , but didn't. I did not make any changes. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,343 satisfied customers
It only prints in landscape I've rebooted printer & computer
it only prints in landscape I've rebooted printer & computer no luck … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
The light is flashing 7xyellow and than one, S 9000 and
S 9000 and about 15years old. Not much in use so. I washed the colour container yesterday … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
839 satisfied customers
I have a Stylus Photo RX500. When my XP PC died, I replaced
I have a Stylus Photo RX500. When my XP PC died, I replaced it with a Windows 10 Dell Inspiron machine. It recognizes the RX500, but it does not show all the custom options for scanning (I need to sca… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have both an HL 5340D and a DCP-7065DN. The first I've been
I have both an HL 5340D and a DCP-7065DN. The first I've been using for some time as a printer; the second as a copy machine. Very satisfied with both. But I can't figure out how to print bibliographi… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,343 satisfied customers
My pixma 9000 wont print; shows error 9200. Ive shut it off
My pixma 9000 won't print; shows error 9200. I've shut it off and put it on and checked cable connections. What should I do now?… read more
Handy--Andy
Handy--Andy
Helpdesk
HND Computer Studies
965 satisfied customers
Im embarrassed to tell you that I bought a Photosmart Plus
I'm embarrassed to tell you that I bought a Photosmart Plus e-All-in-One B210 series yesterday...hooked it up...printed out the manual...BUT, cannot get it to print a photo from a file on 4" x 6" phot… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
My printer just keeps on saying shutting down and the
My printer just keeps on saying "shutting down" and then doesn't. I have unplugged it several times and tried turning off an on but when it does look normal it goes into a "scanning" or "copying" mode… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
my printer will not print in landscape mode. I just installed
my printer will not print in landscape mode. I just installed software on hp F4480 / yesterday i installed software on Photosmart c309g.. (because we have too many computers in our house and i needed … read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor\u0027s Degree
755 satisfied customers
My HP is about 7 years old, and Ive never had a problem with
My HP is about 7 years old, and I've never had a problem with it. However, because it wouldn't print in Landscape, I removed the software and re-installed it. Now it won't work. I know that it never a… read more
John
John
Computer Science Engineer
5,081 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x