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How do I install the ink cartridge? It says HP Desk Jet

Customer Question
How do I install...

How do I install the ink cartridge?

Technician's Assistant: What is the exact make and model of your printer? And what kind of cartridges are you using?

It says HP Desk Jet 3755. The cartridge says HP 65XL. I opened the printer and see the old cartridge but don't know how to remove it and insert the new one.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

I don't know what all of those terms mean. I have a laptop (it says HP notebook), so I guess that means it's a PC? I have no idea what OS is.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just got this laptop and printer a few months ago (My first). This is the first time I've run out of ink.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, just need to know how to install a new ink cartridge. THanks.

Submitted: 8 months ago.Category: Printers
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Answered in 5 minutes by:
9/22/2017
Technician: Richard, Technician replied 8 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 45,395
Experience: Printer and scanner problem resolver for over 15 years
Verified

Hi there and welcome

If you power the printer on then open the cover they should then move to the middle so you can access them

Can you try this and let me know if this happens please

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Richard
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 45,395
45,395 Satisfied Customers
Experience: Printer and scanner problem resolver for over 15 years

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