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Printer not printing put new black ink in cleaned head to…

Customer Question
Printer not printing put...

Printer not printing put new black ink in cleaned head to second level cleaning still not working

Technician's Assistant: What's the exact make and model of your printer?

Officejet 4620

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Hp pc

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Pavilliong6 notebook pc

Submitted: 11 months ago.Category: Printers
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Answered in 2 minutes by:
9/22/2017
Technician: Richard, Technician replied 11 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,537
Experience: Printer and scanner problem resolver for over 15 years
Verified

Hi there and welcome

Exactly how did you clean the print head?

Please let me know

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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