Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
You are at www.justanswer.com services.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
does the printer pick paper or not when you send a print
please remove all paper from printer
unplug power cord
keep the ON button on printer pressed for 10 secs
wait for 2 mins
plug in power cord
insert paper and try a print
let me know the status
does it flash out of paper message as well?
did this start after the inks were changed or it was doing this even before that
when you did a head cleaning, did it print a nozzle check pattern after that
did you run the head cleaning from printer panel or from computer
can you run a head cleaning now and let me know if it prints the pattern or not
do you have any other type of paper like photo paper..maybe a thicker more dense paper than the one you are using
if that doesn't work then even i would recommend for a new printer as this one seems to have developed a fault with the paper sensor
honestly, sensor repairs cost almost same as a new printer and its best to invest in a new unit than getting a repair done
Feel free to ask if you have any question. Please provide a rating for the effort and the time by clicking on the stars located on the upper right corner of this page