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My Epson WP4530 Printer is leaking black ink along the edges…

Customer Question
My Epson WP4530 Printer...

My Epson WP4530 Printer is leaking black ink along the edges of print copy. Have tried remedies covered in the Manual. Have also changed the Ink Cartidge (Epson product) without success. Status sheet says 6387 colour pages and 3998 B/W pages printed to date. Can you help with remebdy.

Technician's Assistant: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?

Three years. WP 4530 Series All in One

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac OS X ELCAPITAN

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Several days. No problems prior to this

Submitted: 11 months ago.Category: Printers
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Answered in 3 minutes by:
9/22/2017
Technician: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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