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I have just bought a new canon g7x 2 camera and a mini usb…

Customer Question
Hi-I have just bought...

Hi-I have just bought a new canon g7x mark 2 camera and a mini usb cable to download the photos I take on to my laptop....whilst the photos download, they are unable to be opened when transferred to my laptop...nor can they be viewed on the G7X....help...

Technician's Assistant: Has your Canon done this before? And can you guesstimate how old it is?

1 week...brand new

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC-windows 7-it is a cheap lenovo which we are taking to Hong Kong and transferring photos to

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Tried to transfer by wireless as per the manual but I am an old bloke who doesn't understand or trust...so I bought the usb connector cable...this is my first attempt to make sure I can view my photos

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No-just show me how I can do what I've always done on my computer..

Submitted: 10 months ago.Category: Printers
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Answered in 3 minutes by:
9/22/2017
Technician: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Printers Question
Customer reply replied 10 months ago
f**k off Kris-is this just part of your grubby little game to rip people off?...you must be a fine upstanding man who takes it upon himself to diddle people..$50 bucks a time...your organisation is a disgrace and the fact that you are connected with them speaks volumes for your character...I have taken the matter up with Paypal and lodged a complaint.......all I asked for was some assistance, not some bunch of New Orleans looters who prey on the innocent!
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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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