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Brother 8910 dw will only print 1 page then the next 1

Customer Question
Brother 8910 dw will...

Brother 8910 dw will only print 1 page then the next 1 always jams half way through the fuser

Technician's Assistant: Can you guesstimate how old your Brother is? And just to clarify, what's the exact model?

Mfc 8910dw just over 1 year old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Pc windows 10 it does it even when i print from the flat bed aswell

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Today nothing was fine before

Submitted: 10 months ago.Category: Printers
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Answered in 36 minutes by:
9/21/2017
Technician: Aparna Indresh,
 replied 10 months ago
Aparna Indresh
Category: Printers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hi, My name is ***** ***** would be happy to help you on this.

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Technician: Aparna Indresh,
 replied 10 months ago

Could you please let me know if you are getting any error code or error message on the printer screen or on your computer screen.

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