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Printer is not printing in some programs, workforce 2760,?

Customer Question
Printer is not printing...

Printer is not printing in some programs

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Workforce 2760

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

?

Technician's Assistant: What confuses you?

Pc

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Week

Submitted: 11 months ago.Category: Printers
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Answered in 3 minutes by:
9/21/2017
Technician: Jason Jones, Technician replied 11 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,474
Experience: 10+ years work experience.
Verified

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

In which programs is it not printing?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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