Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
You don't need a cd drive, you can instead download the software to your computer,
if you can tell me which version of windows you are using, I'll send you a link to the necessary software and drivers.
I'm not asking you for more.
You are seeing an automated ad by the site for a call or remote session. It is not sent by me. This is optional and may be ignored if you wish.
Please give me a few moments to send a detailed response.
Thanks for confirming,
that printer actually is not officially supported by canon for windows10, because the printer itself is so old and far past its designed 3 year service life. Windows has a built in driver for this printer and that is what you will need to use, there is no other software available for it from canon.
What you will need to do is plug the printer into the computer via the usb cable, then go into the windows start menu, to Settings, then to Devices/Printers, then to Add Printer, and the canon should be detected and installed automatically. Note that even then though the abilities may be somewhat limited by that built in software, but that is the nature of any printer of this age. You should be able to get basic printing functionality though.
Let me know if that works for you.
You're very welcome, and good luck!