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Need to set up printer to new laptop. WF-2660. Lenovo

Customer Question
Need to set up...

Need to set up printer to new laptop

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

WF-2660

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Lenovo windows 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just got laptop new

Submitted: 11 months ago.Category: Printers
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Answered in 5 minutes by:
9/21/2017
Technician: Jason Jones, Technician replied 11 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,481
Experience: 10+ years work experience.
Verified

Hello,

I am the person that will be helping you today. Before we begin, please, understand that responding to my questions does not cost more. Also, me responding does not cost more.

May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,
Jason

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Customer reply replied 11 months ago
wifi
Technician: Jason Jones, Technician replied 11 months ago

It appears that your bank or credit card company is blocking the payment, for some reason. You will have to contact your bank or credit card company, let them know that the payment is okay to be processed and that they need to remove the block. Once the block is removed, you may click the "Accept this Offer" button once more to accept.

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Customer reply replied 11 months ago
use another card
Technician: Jason Jones, Technician replied 11 months ago

Okay, use another card, please. Click the "Update or Edit Payment Info" option. Once that is complete, you may request the remote session once more. Thank you.

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