Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello I am sorry for your issues with your printer cartridge. Which cartridge is it, and what was the initial problem that led you to needing to replace it?
I am setting up a remote session now. This will allow me to log into your computer in an attempt to gather any useful information regarding your printer. I will also be able to contact you with a telephone.
Please click the following link, and install the software. This will allow me access to your machine -
It was great working with you! If you have further questions about the printer issue we discussed today, feel free to let me know. I'll be happy to help with a related issue at no extra charge. I hope you have a wonderful day!