Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi there and welcome
You can download the installation from my link below
Once downloaded, run the file and it will perform the installation just like installing from the disk
Let me know how you go please
No you can leave them as it will install over the top of them
ok, let me know how you go please
If you wish me to do this, please accept the request
If you are on a windows computer, Click this link
Else for a Mac computer, Click this link
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
ok, please run teamviewer and give me the new password ***** connect