Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
It sounds like you are unable print from the printer after installing a new cartridge and Alarm light flashes on the printer. You don't have to worry about this problem, We will provide you the answer for your question.
Before we proceed further, I would like to ask you few question about this problem. How old is your Canon printer?
Okay, May I know whether your computer is also connected to the printer? If so May I know what is the operating the operating system on in the computer? For example: windows 10, Windows 7, Windows 8
Do you get any error message on the any of those device like your computer or printer?
That's Okay, Do you get any error message on your computer or printer?
Can you please look at the alarm light and tell me whether, you are able to see only flashing green or flashing orange on the printer?
The reason why I ask the color status because each lights having unique information, So please look on the flashing lights on the printer and tell me how many times it is flashing? for example it will flash, flash and off or flash, flash, flash and off
I got the route cause of this issue, The main reason behind the flashing alarm light is "The FINE cartridge is not installed properly". You don't have to worry about this. I will be helping you in install the cartridge without any problem.
Now please open the paper output cover. When the head cover opens, push up the ink cartridge lock lever to confirm that the FINE cartridges are installed properly. After that, close the paper output cover.
If you finding difficulties in following the troubleshooting steps please let me know.
I understand, give me a moment and I am checking whether the cartridge is compatible with your printer or not.
Yes, I am able to see that with my resource and this CL-241 and PG-240 is compatible for your printer and since this issue is reoccurring, We can trying remove the FINE cartridges, then install them again. in the following procedure and you can click the link below it will shows you how to install correctly. This light contain image of your printer so you can understand how to reinstall.
That's great, Have I answered your question? If any part of my response is unclear, Please let me know and It’s my goal to deliver excellent service, Is there anything else I may assist you today?
Please do rate my service, If you are satisfied with my answer. This will improve my service a lot. Thanks for choosing Justanswer, you have a wonderful day.