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It will not print on large photo paper, Model MFC-J870DW
Model MFC-J870DW Brother work smart series purchased 2013 … read more
Pete
Pete
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Bachelor's Degree
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My all in one printer will not print--it has an icon that
My all in one printer will not print--it has an icon that keeps coming on on the front of the machine that looks like a sheet of paper with half a paper clip laying on it and two "eye brows" above the… read more
Josh
Josh
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I have a brother mfc 9460cdn. the printing had a through it.
hi I have a brother mfc 9460cdn. the printing had a mark through it. inspection found a seperation ?claw had gouged one of the rollers. what causes this. I also noticed that one of the claws was actua… read more
Pete
Pete
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When I try to photo copy, everything works fine but the page
When I try to photo copy, everything works fine but the page doesnt print. Is there a scanning light that needs replacing? … read more
Shefin
Shefin
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Message of paper jam in tray one, but there is no paper
Message of paper jam in tray one, but there is no paper there. I have a Brother MFC J6910DW … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
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I have a Brother MFC-J4610DW and it jams every time I try
Hello, I have a Brother MFC-J4610DW and it jams every time I try and print. … read more
Kris R
Kris R
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It keeps getting a "jam rear" paper jam. no matter how much
it keeps getting a "jam rear" paper jam. no matter how much we check and clear out any small pieces of paper or clean rollers, etc. for Brother MFC 9970 CDW printer … read more
WesPCDr
WesPCDr
Master's Degree
170 satisfied customers
I have a Brother MFC-J825DW Printer. a Few days ago it got a
I have a Brother MFC-J825DW Printer. a Few days ago it got a piece of paper badly jammed. I opened it every way I could, and took the paper out in bits and pieces. After I did that, I printed a twenty… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
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I have indentions to the paper when i print on my Brother
I have indentions to the paper when i print on my Brother MFC 9330 every page has this issue… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
70 satisfied customers
I have brother mfc-5860cn all in 1 machine. I just had a paper
I have brother mfc-5860cn all in 1 machine. I just had a paper jam. I totally cleaned it out. Front , rear and top. Every time I reset it it make a couple noises and resets the paper jam notation. Har… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
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i have recently purchased a brother MFC-J625DW 27/6/12 and
i have recently purchased a brother MFC-J625DW 27/6/12 and find it won't print on 100gms paper( on a letterhead required to be used by my workplace) The letterhead is flat and visible over the roller … read more
bbl242003
bbl242003
Federal
Master's Degree
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Hello, I own a real estate company and I am jinxed with printers,
Hello, I own a real estate company and I am jinxed with printers, we've spent 30k on printers and still can't get any that work. First we had a huge Xerox Workcenter, but it broke down every day so we… read more
Tim W.
Tim W.
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Associate Degree
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I have a MFC-230 printer which has worked fine (just home
I have a MFC-230 printer which has worked fine (just home desktop printing) until I tried glossy photo paper. Using 5x7 size, installing it properly as 20 sheets, it sticks up as it starts around the … read more
Russell H.
Russell H.
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Bother printer MFC-9840CDW keeps dumping Black toner, Changed
Bother printer MFC-9840CDW keeps dumping Black toner, Changed Cartridge, and drum have cleaned out printer 4 times now… read more
Richard
Richard
Retired
Associate Degree
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I have a Workforce 500 All-in-one. There is a piece of paper
I have a Workforce 500 All-in-one. There is a piece of paper stuck in it that I can't see at all, so can't remove. I don't see any way to open it - I've tried removing various screws, but they don't s… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have a Brother MFC 8860DN, which when I am trying to photo
I have a Brother MFC 8860DN, which when I am trying to photo copy something it is tell me that I have a document Jam, the message says that I have a scanner jam, to clear the jam and press stop. I hav… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
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HELP dell 3000cn check paper size error and paper jams
Dell 3000cn keeps on giving check paper size error message, open reg cover error message and jamming either in the back or the top of fuser. I pull papers out cancel the check paper size and it works … read more
Andy
Andy
Elec & Comp pro
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I have a brother hl 4040 cdn the printer message is telling
I have a brother hl 4040 cdn the printer message is telling me to load organizer k paper in multi purpose tray ??… read more
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Sandeep Pamarati
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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