Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a HP office pro 8610 and I have no disc and have this…

Hi John I have...

Hi John I have a HP office pro 8610 and I have no disc and have this printer installed on my Mac but I want to install it on my laptop how do I do this

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Its a HP Office Pro 8610

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

There hasn't been an issue I need a printer on my Laptop and I have this printer

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thank you

Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
9/20/2017
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,345
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Is your laptop a Windows PC or Apple Mac ?

Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,345
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers
Verified
Ashik and 87 other Printers Specialists are ready to help you
Ask your own question now
Customer reply replied 10 months ago
HP Windows

Follow the steps below to start secure remote support session.

If you are talking to me from your computer, then just click this link-> https://www.fastsupport.com/547518512

Follow the onscreen instructions to connect. An application named GoToAssist Launcher or GotoAssist Opener will be downloaded. Then open the GoToAssist Launcher or GotoAssist Opener application. Allow permission to connect if asked.

If you don't see the downloaded file, press Control and J on your keyboard and this will bring Downloads. Open GoToAssist Launcher or GotoAssist Opener from there.

Once we're connected, I will setup the printer myself for you while you watch.

Let me know if you have any difficulty connecting to me.

Ask Your Own Printers Question

Issue resolved via remote support !

Best Regards,

Ashik

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ashik Your Own Question
Ashik
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,345
12,345 Satisfied Customers
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers

Ashik is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a new HP 8610 office jet printer I bought about a
I have a new HP 8610 office jet printer I bought about a year ago, it's been stored, but lost the startup print cartridges that came with it...bought new cartridges but it keeps asking for the startup… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Can't remember 4 digit pin to help install new printer,
can't remember 4 digit pin to help install new printer, … read more
Ashik
Ashik
Technician
12,345 satisfied customers
When I print out a preview of label page the printing starts
when I print out a preview of label page the printing starts at the very top of the page rather than down where the label would be. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
503 satisfied customers
How can I download printer assistant for my 8610. Office Jet
Issue for a long time. I need to get the printer assistant on my computer so I can delete files being printed … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
My hp officejet pro 8610 has suddenly started to leave faint
my hp officejet pro 8610 has suddenly started to leave faint horizontal lines across pictures when I copy them in color, what might the problem be. I've had my printer a little over a year. … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
703 satisfied customers
I have a Pro 8610 and i am getting a message that the
I have a Pro 8610 and i am getting a message that the printer head is missing, I have reinstalled it several times and the message will not go away... Please help … read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
My printer is an HP Office jet pro 8610. I was attempting to
My printer is an HP Office jet pro 8610. I was attempting to install new cartridges and the printer said that the printhead is missing, not detected or incorrectly installed? … read more
Ryan-CTech
Ryan-CTech
Manager
279 satisfied customers
I have an HP 8610 printer. I disconnected it from my desk
I have an HP 8610 printer. I disconnected it from my desk top computer and set up my new HP Officejet Pro 6968, which is now working fine. I thought the 8610 was shot but found out out it is not. The … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
No connection with laptop, d, DT5M162, 3 yrs hp office jet
My desktop works well with the printer my laptop does not… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
720 satisfied customers
Have a 8610 uses 950 951 ink trying to replace no prob with
have a 8610 uses 950 951 ink trying to replace no prob with 950 and first of three colors last two just wont go in. … read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
My HP Officejet pro 8610 is offline and I can't find out how
My HP Officejet pro 8610 is offline and I can't find out how to change it to online … read more
Ashik
Ashik
Technician
12,345 satisfied customers
My HP office jet Pro 8610 printer will not print from other
My HP office jet Pro 8610 printer will not print from other areas of the home. We have to carry our computers into the office every time we want to print anything. We have 4 computers in the house. My… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Office jet pro 8610 says it can not find my computer, couple
Office jet pro 8610 says it can not find my computer … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
I just purchased new computer at end of December. I am using
Hi John, I just purchased new computer at end of December. I am using non wifi. Trying to set up my HP 8610 all in one office jet pro...HELP can't scan. What I do to print is hit control p … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
When I try to scan it says it is not connected to my lap top
When I try to scan it says it is not connected to my lap top it prints just fine but I can get it to scan, how do I get it hooked back up to my lap top? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a HP Officejet Pro 8610. I had a paper jam with a
I have a HP Officejet Pro 8610. I had a paper jam with a page of labels and since then it always jams, even though I've gotten everything out I can see. A white tab broke off in the process. I suppose… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
My hp officejet pro 8610 is being denied by my internet,
my hp officejet pro 8610 is being denied by my internet … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
My HP Officejet Pro 8610 is offline and I cannot print. How
My HP Officejet Pro 8610 is offline and I cannot print. How can I get it back online? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x