Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Please remove all of the ink cartridges
Take a lint free cloth and use a little distilled water to clean the bottom of the copper contacts
Allow them 5 minutes to dry then insert back in and try to print again
I understand the issue. Please follow my steps...
You can use the water that you have in your house
Okay; thank you.
Let me know how it goes
Yes, please try cleaning it a little more.
Also, you can try cleaning the print head (where the cartridges sit in the printer)
Great; let me know how it goes.
Everything okay now?
Please use the star rating at the top to rate our session as 5 stars and press Submit