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My new computer will not install the HP Deskjet 3056A

Customer Question
My new computer will...

My new computer will not install the HP Deskjet 3056A printer

Technician's Assistant: Can you guesstimate how old your Deskjet is? And just to clarify, what's the exact model?

About 6 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

When I TRIED TO INsTaLL THE PRINTER IT TOLd ME THAT IT WAS OUT OF DATE

Submitted: 11 months ago.Category: Printers
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Answered in 2 minutes by:
9/19/2017
Technician: Martin, Network Engineer replied 11 months ago
Martin
Martin, Network Engineer
Category: Printers
Satisfied Customers: 3,147
Experience: 10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

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Technician: Martin, Network Engineer replied 11 months ago

Sorry to hear you're having trouble with your printer.

Which version of Windows are you using?

Regards,
Martin

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