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It will not print and shows an ErrorCode 97, epsonWF-3620.

it will not print and...
it will not print and shows an ErrorCode 97
JA: What's the make/model number of your printer? How old is it?
Customer: epsonWF-3620. about five years
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Antec computerpc windows
JA: How long has this been an issue? What happened right before this popped up?
Customer: it has come up several times the past few days. was working just fine
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no
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Answered in 5 minutes by:
9/19/2017
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,052
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Printers Question

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

Ask Your Own Printers Question
Customer reply replied 2 months ago
no it seems fine now

Awesome!

Please use the star rating at the top to rate our session as 5 stars and press Submit

Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,052
Experience: 5+ years as Tech
Verified
Josh and 87 other Printers Specialists are ready to help you
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Josh
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,052
21,052 Satisfied Customers
Experience: 5+ years as Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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