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Workforce WF-3640. Photos printing with a strong blue hue.

Customer Question
Workforce WF-3640. Photos printing...

Workforce WF-3640. Photos printing with a strong blue hue. Is there a setting to reduce the blue?

Technician's Assistant: What's the make/model number of your printer? How old is it?

Epson WF-3640. About 2 months old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Lenovo Thinkpad PC.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Never been the quality I am used to from previous Epsons. No particular thing happened. Al other printing is fine.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Just how to correct the "blue hue"

Submitted: 11 months ago.Category: Printers
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Answered in 5 minutes by:
9/19/2017
Technician: Richard, Technician replied 11 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,537
Experience: Printer and scanner problem resolver for over 15 years
Verified

Hi there and welcome

There is no setting for this it is a print quality issue.

When did it start doing this and what have you tried to do to resolve it?

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