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I have a HP Intel - Pentium N3540 processor, serial#:

Customer Question
I have a HP...

I have a HP Intel - Pentium N3540 processor, serial#: 5CD601327Y, Model#: 15-1271wm, Input 19.5Vdc, Please proved Network Driver.

Technician's Assistant: What's the make/model number of your printer? How old is it?

Intel - Pentium, Serial #;15-1271vm, purchased 8/8/16. Two year service plan for $45.00,

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC explain Operating System

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

My PC just would not work for about 4 days & nothing I tried would work so I just started from the being but my provider ask what Network Driver I had & I do not know the answer.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I have a laptop

Submitted: 11 months ago.Category: Printers
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Answered in 1 minute by:
9/19/2017
Technician: Martin, Network Engineer replied 11 months ago
Martin
Martin, Network Engineer
Category: Printers
Satisfied Customers: 3,150
Experience: 10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

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Technician: Martin, Network Engineer replied 11 months ago

One moment whilst I find the driver for you

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Technician: Martin, Network Engineer replied 11 months ago

Are you running Windows 10 and do you need the Wireless drivers or the Ethernet drivers (for a connection via cable)

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Technician: Martin, Network Engineer replied 11 months ago

Please reply below

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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