Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi,I'm sorry about the issue. Are you able to print anything else, such as a document or a web page, etc.?Does your PC computer have Windows xp, vista, or 7, 8, 10?
Is the printer connected to the computer with a USB cable? Or is the connection wireless?Please reply at the box below. Thank you,
Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:
http://www.justanswer.com/remotedesktop/join.aspx?Session=f2c8e68e-a39c-40f0-8b5e-ab187f460832, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.