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I can not to get any sound from my Hp Pavillion All In One…

Customer Question
I can not to...

I can not to get any sound from my Hp Pavillion All In One Desk Top Computer touch screen Model 23-q110

Technician's Assistant: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?

Model 23-q110 Desk Top All In One Touch Screen purchased September 2016

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

HP PC OS

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

2months

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

HP Office jet pro 8600

Submitted: 11 months ago.Category: Printers
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Answered in 5 minutes by:
9/18/2017
Technician: SorenX, Technician replied 11 months ago
SorenX
SorenX, Technician
Category: Printers
Satisfied Customers: 2,547
Experience: Over ten years experience troubleshooting printers.
Verified

Hi, my name is ***** ***** welcome to JustAnswer!

This sounds like it may be a hardware failure on your speakers. Are you using an external speaker set for your sound?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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