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DOES NOT PRINT BLACK. New ink cartridge. Performed the
DOES NOT PRINT BLACK. New ink cartridge. Performed the cleaning steps, etc. Went back to old cartridge, which had some ink remaining and now does not work either. What's tp dp. … read more
Harry
Harry
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I am getting a message that there is a problem with printer.
I am getting a message that there is a problem with printer. I turned it off, but nothing changed. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
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I installed a new BLACK cartridge last night and now I have
I installed a new BLACK cartridge last night and now I have no yellow. … read more
Shefin
Shefin
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HP Photosmart 7520 ink dosen't expel when printing
HP Photosmart 7520 ink dosen't expel when printing (occasionally light). Did not receive any "troubleshooting" help with printer-cartridges are full. … read more
Sudipto
Sudipto
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High School or GED
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I have an Epson WF-3540. I just changed the yelow ink
I have an Epson WF-3540. I just changed the yelow ink cartridge which was low with an Epson 126 yellow cartridge. I was trying to print a document from WORD which was highlighted in bold red. The prin… read more
Louie
Louie
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my printer says it cant print color but i cant tell which ink
my printer says it cant print color but i cant tell which ink is empty how can i determine which ink needs to be replaced… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
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My employer has an HP Photosmart 3210 All in One. He said
My employer has an HP Photosmart 3210 All in One. He said that it was not working. I have replaced all the ink cartridges because they were said to be outdated. But, the black ink is not printing -- a… read more
PCDrMiller
PCDrMiller
Bachelor's Degree
527 satisfied customers
hp Photosmart C6150 all in one . then printer will not print
hp Photosmart C6150 all in one . then printer will not print or copy it has an error Oxc 18a0206 i can not find the error description anywhere in the paper work provided… read more
Bernie
Bernie
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Bachelor's Degree
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I have a 1 year old 6500 series printer/scanner/copier that
I have a 1 year old 6500 series printer/scanner/copier that is not working properly. I just came back from a week's vacation and it will not print a black copy (or its printing so light as to be unrea… read more
Printer Doctor
Printer Doctor
Technical Support Manager
Master's Degree
248 satisfied customers
M My print will not print. It says the yellow cartridge is
M My print will not print. It says the yellow cartridge is empty but I tried two new cartridge an I still get the same message. What should I do? Thank you David mayeda… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
All of a sudden my prints are coming out pink. I ran a test
All of a sudden my prints are coming out pink. I ran a test page that noted error code 3502. My black ink is almost full & colored ink is half full. What is happening?… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
my printer is a photosmart d7360 i bought an extra large yellow
my printer is a photosmart d7360 i bought an extra large yellow but when i installed it it still says that the yellow is empty… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
My HP Photosmart D7360 printer sent a message to my computer
My HP Photosmart D7360 printer sent a message to my computer monitor that a cartridge needed to be replaced. I looked at the D7360 and it said to replace the cyan cartridge. I did so and the screen on… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,580 satisfied customers
I have a HP Photosmart C5180 All-In-One printer. I ran out
I have a HP Photosmart C5180 All-In-One printer. I ran out of two ink colors recently and bought the HP replacements and installed them. My computer will not print anything and a message pops up telli… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
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I have an HP Photosmart C6300 All-in-One series printer. I
I have an HP Photosmart C6300 All-in-One series printer. I haven't used it to print photos, but yet the photo black cartridge empties first, then the printer won't print even though the regular black … read more
birtz
birtz
Vocational, Technical or Trade Scho
380 satisfied customers
I am trying to setp an Officejet Pro 8500, but keep getting
I am trying to setp an Officejet Pro 8500, but keep getting the message that the inik appears to be missing or damaged. The documentation I have says nothing of this kindd of problem. I cannot get at … read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have an HP Photosmart C-7280 all-in-one. The black and yellow
I have an HP Photosmart C-7280 all-in-one. The black and yellow cartridges ran out of ink. I replaced them with new HP ink cartridges, cleaned the cartridges and restarted the printer. When I try to p… read more
Namzyanzy
Namzyanzy
Bachelor's Degree
368 satisfied customers
I recently purchased A HP Photosmart D7460 Printer.I have been
I recently purchased A HP Photosmart D7460 Printer.I have been away from home for 10 months. The printer will not print colour. It will print in Black. When I hit the print command a message pops up t… read more
Andy
Andy
Elec & Comp pro
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2,717 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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