Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Printers Questions
Paper is jammed and i can not reach paper. I can barely see
Paper is jammed and i can not reach paper. I can barely see it. - e … read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
I changed the ink (correctly), I've been watching YouTube
I changed the ink (correctly), I've been watching YouTube videos to resolve the issue, but can't. It's an HP Officejet Pro 6975 and it won't print anything. All pages come out blank. … read more
Harry
Harry
128 satisfied customers
I think i need to guide me thru on change of catridges on my
hi i think i need to guide me thru on change of catridges on my printer-model no. 6975 o.k.? … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,399 satisfied customers
Have message that there is a "printhead problem" Have
Have message that there is a "printhead problem" Have replaced cartridges but message remains … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
The printer and scanner stopped working on my office jet pro
The printer and scanner stopped working on my office jet pro 6978. It is only 13 months old and I just purchased new cartridges for $114. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,281 satisfied customers
Second opinion] I have HP Officejet pro 8600. Got message
Second opinion] I have HP Officejet pro 8600. Got message saying I needed to replace cartridges. I did. Still getting same message.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have replaced the four ink cartridges, but both of our
I have replaced the four ink cartridges, but both of our computers give me the message that I need to replace the cartridges. When I initially replaced the cartridges I got the message on our computer… read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
Cannot print borderless 5x7, officejet pro 6975, pc, since
cannot print borderless 5x7 JA: What's the make/model number of your printer? How old is it? Customer: officejet pro 6975 JA: What kind of computer are you printing from (Mac or PC)? What Operating Sy… read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
362 satisfied customers
I have a HP Office jet Pro 8610. Recently I have used very
I have a HP Office jet Pro 8610. Recently I have used very satisfactorily some recycled print cartridges. Now I am trying to replace all 4 (black and 3 color) with brand new HP cartridges. My printer … read more
Robert M.
Robert M.
Bachelor's Degree
3,563 satisfied customers
My Officejet pro 8720 states: I may soon be unable to print.
My Officejet pro 8720 states: I may soon be unable to print. It tells me to contact this web site. The Network Config page shows an "HP instant ink problem". Right now the printer has ink but will not… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,668 satisfied customers
6830 printer suddenly stopped printing black (934XL). It's
6830 printer suddenly stopped printing black (934XL). It's not a cartridge problem since I checked with a new cartridge. Cleaned print head as instructed (vodka not pure EtOH). That didn't work. Print… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,668 satisfied customers
I have an HP printer product number J2D37A. I don't have the
I have an HP printer product number J2D37A. I don't have the owners manual to reference and I'm getting a message that says there is a problem with the printhead, … read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor's Degree
262 satisfied customers
My HP Officejet 5740 will not print from my desk top. I keep
My HP Officejet 5740 will not print from my desk top. I keep getting an error message. "Cannot Print. Visit www.instanink.com for information. PLEASE HELP! … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have an HP Officejet Pro 6835. I recently put my 3rd set
I have an HP Officejet Pro 6835. I recently put my 3rd set of ink cartridges in the printer. The colored ink works but the black will not print. These are HP ink cartridges. I bought a new black ink c… read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
HP Office Jet Pro 6830 When I go to print a message comes
HP Office Jet Pro 6830 When I go to print a message comes up " There is a problem with Printhead" and wont print. I purchased and installed a new HP Black Officejet ink Cartridge recently and the prin… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Have HP Officejet Pro L7590. Put all new cartriges in and getting
Have HP Officejet Pro L7590. Put all new cartriges in and getting faded copies & prints. I have let machine "clean printhead" 6 times to no avail. Help.… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have a HP Officejet Pro 8500 Pro A909g. I received a message
I have a HP Officejet Pro 8500 Pro A909g. I received a message to change the ink cartridge, and have done so. The label looks like it was placed upside down on the ink cartridge. To line up the notche… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Hi, I have Officejet Pro K550 which prints erratically and
Hi, I have Officejet Pro K550 which prints erratically and now is not responding to the print command (the file goes to the print queue). I have run the clean printheads twice, I reinstalled the drive… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x