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MY PRINTERR MGBB20 HAS A PROBLEM WITH TANK ALMOST FULL FULL…

Customer Question
MY PRINTERR MGBB20...

MY PRINTERR MGBB20 HAS A PROBLEM WITH TANK ALMOST FULL FULL AND WILL NOT OPERATE

Technician's Assistant: What's the make/model number of your printer? How old is it?

MG 5520 4 YEARS OLD

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

1 WEEK

Submitted: 1 year ago.Category: Printers
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Answered in 5 minutes by:
9/18/2017
Technician: Shefin, Printer and Office Equip. Specialist replied 1 year ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

May I know the exact response you are getting while trying to print from the computer?

Are you able to copy like Xerox without using the computer?

How do you connect the printer to the computer? Using USB cable?

Thank you.

Shefin

Ask Your Own Printers Question
Customer reply replied 12 months ago
PLEASE CANCEL MY REQUEST AND REVERSE CHARGES MADE TO MY CREDITCARD
MY PRINTER WAS NOT FIXED AND HAS BEEN REMOVED FROM MY COMPUTER. THE ORDER #17948241-520 ---HONOR YOUR GUARANTEE
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

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Russell H.

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