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New as 9/14/17, new xp-830, hp windows10, brand new as

Customer Question
New as 9/14/17 Technician's...

New as 9/14/17

Technician's Assistant: What's the make/model number of your printer? How old is it?

New xp-830

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Hp windows10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Brand new as 9/14/17

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Started out on color picture faint double down middle of pic

Submitted: 11 months ago.Category: Printers
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Answered in 11 minutes by:
9/18/2017
Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,237
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 11 months ago

Is the ink low?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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11+ yrs experience, inkjets & lasers, from huge to portable

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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