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Have another laptop can't remember password to get in, intel…

Customer Question
Have another laptop can't...

Have another laptop can't remember password ***** get in

Technician's Assistant: What's the make/model number of your printer? How old is it?

Intel inside core 15 HP Spilt 13 x2 PC

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC ?

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

ABOUT 2 YEARS AGO I BOUGHT IT , PUT IN MY PASSWORD ***** GET INTO AND NOW TRYING TO GET INTO AND DON'T REMEMBER MY PASSWORD ***** GET IN

Submitted: 11 months ago.Category: Printers
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Answered in 5 minutes by:
9/18/2017
Technician: Richard, Technician replied 11 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,537
Experience: Printer and scanner problem resolver for over 15 years
Verified

Hi there and welcome

Can you tell me which version of windows you are using on the Laptop with the issue?

Thank you

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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