Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I need WPA security passphrase for my printer, HP Photosmart…

Customer Question
I need WPA security...

I need WPA security passphrase for my printer

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

HP Photosmart Prem C410 all in one series

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It just stated after I had new roter from verizon

Submitted: 11 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 3 minutes by:
9/18/2017
Technician: Dustin, Printer Repair Specialist replied 11 months ago
Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 14,276
Experience: A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Ask Your Own Printers Question
Technician: Dustin, Printer Repair Specialist replied 11 months ago

To start with, I need to know the version of mac osx you have on your machine, you can check as follows.

Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Comcast came and upgraded us. Got the new Network Name
Comcast came and upgraded us. Got the new Network Name installed BUT printout says the security failed. I'm supposed to have a "passphrase" configured on my HP but the print out says that it does not … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
Installed new cartridges. Printer won't print. Says
Installed new cartridges. Printer won't print. Says cartridge jam. Reinserted cartridges and all snapped in place. Still won't print. Says 4 things stuck in queue. None of this ever happened before. P… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
Have photosmart C410 replaced black ink not printing and
have photosmart C410 replaced black ink not printing and when I print hardly visible … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My 6-year old Photosmart Premium Fax e-All-in-one C410
My 6-year old Photosmart Premium Fax e-All-in-one C410 printer suddenly stopped printing/copying in black (the color still works). I've put a new black cartridge in, and all other color cartridges are… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have an HP Photosmart B110 All-in One printer which has lost
I have an HP Photosmart B110 All-in One printer which has lost connection to my IMAC computer. The wireless network test report that Security had failed the test. The correction required was re-enter … read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
Where do I get the WPA passphrase to enabl me to link up my lexmark printer Impact S300 s
Where do I get the WPA passphrase to enabl me to link up my lexmark printer Impact S300 series (Actually a S305 model) newly purchased? Have tried every passcode I have nothing works.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have a HP photosmart Prem C410 series printer, and it just
I have a HP photosmart Prem C410 series printer, and it just had an error message that said the ink system has failed. It told me to turn off the printer and turn it back on. I have done that twice an… read more
PCDrMiller
PCDrMiller
Bachelor\u0027s Degree
675 satisfied customers
I own a Photosmart C7250 all-in-one printer. I have just switched
I own a Photosmart C7250 all-in-one printer. I have just switched from DSL internet connection from my local phone co. to Verizon Wireless 4G wireless connection. Today I tried to print out an e-mail … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have an HP Photosmart Premium All In One C410 series printer
I have an HP Photosmart Premium All In One C410 series printer which is out of warranty. It does not work, and my computer service man tells me that it needs a new print head. He also tells me that I … read more
ptraversiii
ptraversiii
IT Specialist
Bachelor\u0027s Degree
76 satisfied customers
I have a netgear DSL Modem Router that does not support WEP
I have a netgear DSL Modem Router that does not support WEP security can I connect to the router any other way? I have a HP Photosmart Premium printer… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I just purchased a HP Photosmart e-ALL-IN-ONE C410 series wireless
I just purchased a HP Photosmart e-ALL-IN-ONE C410 series wireless printer. I have a Dell lap top computer with Windows Vista. After set up the printer is listed as on my system but will not let me ad… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
THANK U FOR THE OFFER TO HELP ME ON MY C410 PRINTER
THANK U FOR THE OFFER TO HELP ME ON MY C410 PRINTER EVERYTHING WORKED FINE TILL I DID SOMETHING TO GET THE PRINTER OFF LINE===HOW DO I GET MY C410 TO TALK TO MY APPLE MACK BOOK LAP TOP== I TOUCHED SOM… read more
Mary
Mary
Digital Printing Consultant
Master\u0027s Degree
248 satisfied customers
HP Photosmart Premium Fax e-ALL-IN-ONE C410 series When I
HP Photosmart Premium Fax e-ALL-IN-ONE C410 series When I want to scan a document to laptop message on printer reads "try starting scan from computer. Refer to documentation for details". How do I do … read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
My printer is a new one to me and it keeps telling me it is
My printer is a new one to me and it keeps telling me it is offline. How do I go about getting it to print or be online. It is a HPFCE9FB Prem C410 Series. Thank you.… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have a new MacBook Pro and a new HP Photosmart Premium C410
I have a new MacBook Pro and a new HP Photosmart Premium C410 Series (all-in-one). How do I scan a 2 page document? When I try to scan from the printer and select scan to computer I get a message on t… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I registered the wrong hp photosmart fax e-all-in-one printer.
I registered the wrong hp photosmart fax e-all-in-one printer. It is a wireless printer. It is a C410 series. Serial # XXXXX Product # cq521a. How do I fix this problem?… read more
Charlie
Charlie
Field engineer
Associate Degree
355 satisfied customers
I HAVE A HP PHOTOSMART C410 SERIES PRINTER BUT IT SAYS ITS
I HAVE A HP PHOTOSMART C410 SERIES PRINTER BUT IT SAYS ITS IN THE PAUSE HOW DO I CHANGE IT TO READY PRINT… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
HP photosmart premium fax e-all-in-one C410 series Dell
HP photosmart premium fax e-all-in-one C410 series Dell Dimension 300 Intel (R) Windows XP Home Edition Version 2002 I can't get the new printer to load and be acknowledged by my computer. Help Please… read more
BrianPKelly
BrianPKelly
Owner Operator
Associate Degree
553 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x