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Message keeps coming up - corona wire dirty slide the thing.
message keeps coming up - corona wire dirty slide the green thing. have done that on all cartridges. brother mfc-9335cdw. i have put in 3 new cartridges. still the same message … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
I'm screaming. slide the unit on your drum - have taken out
I'm screaming. slide the green unit on your drum - have taken out each cartridege and slid the green wire and still an error! … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
MY BROTHER MFC-9130CW WILL NOT PRINT. SCREEN SAYS TO SLIDE
MY BROTHER MFC-9130CW WILL NOT PRINT. SCREEN SAYS TO SLIDE THE GREEN TAB ON DRUM UNIT. HAVE DONE THIS SEVERAL TIMES AND STILL WON'T WORK HAVE REMOVED THE INK CARTRIDGES AND REINSERTED THEM TO NO AVAIL… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
I am being told to slide the button on the different color
I am being told to slide the green button on the different color drums. I have been doing this all morning and still cannot print. What is going on? … read more
Pete
Pete
Engineer
Bachelor's Degree
2,960 satisfied customers
Everything we print is full of speckles. months, nothing
nothing other than sliding the cleaner, not sure what it's called, when changing the cartridges … read more
Nathan
Nathan
Bachelors of Science
1,517 satisfied customers
I have a thick black one on the right side of the paper when
I have a thick black one on the right side of the paper when printing and I don't know how to get rid of it. please help… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,202 satisfied customers
Brother MFC-9330CDW. Following a cleared paper jam, tells me
Brother MFC-9330CDW. Following a cleared paper jam, tells me to slide the green tab on the drum, but I can't locate the drum or the green tab.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,762 satisfied customers
I have a Brother printer MFC-9330CDW. I replaced the Yellow
I have a Brother printer MFC-9330CDW. I replaced the Yellow drum and followed instructions in doing it, but cannot get it to print. The read-out on the printer keeps telling me to "slide the green tab… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,202 satisfied customers
I have Brother mfc-9440cm printer. It came up with error code
I have Brother mfc-9440cm printer. It came up with error code "Toner Life End" Replace Magenta color. First I tried shaking it, but didn't get even 1 page more out of it, then I replaced it and the me… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
i have a brother mfc 9320 cw and the machine says change yellow,
i have a brother mfc 9320 cw and the machine says change yellow, i did and its still saying that and not working. I may have to clean the corona wire. How is that done?… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have a HL-3040CN printer and it is not printing in one specific
I have a HL-3040CN printer and it is not printing in one specific area on each page I print. I talked to a printer techinician and he said he could not work on it because he cannot get parts for it. H… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a MFC 9120 CN I have just replaced all the toners
I have a MFC 9120 CN I have just replaced all the toners but it appears that not all are working. What could be the problem? Yellow seems ok Red is not solid Green not solid I am trying to use pale sh… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
Hello. I have a HP Laser Color Laser Printer model 2840 that
Hello. I have a HP Laser Color Laser Printer model 2840 that has worked without problems for a number of years. I just replaced the several of the toner cartridges, including the imaging drum. When I … read more
Brad
Brad
Vocational, Technical or Trade Scho
927 satisfied customers
I have a BROTHERS Color Laser printer model HL 3040CN. The
I have a BROTHERS Color Laser printer model HL 3040CN. The color is not correct in a band about 1/2 inch wide right down the center of the page. I printed a test page. It has 4 lines of A's each a dif… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
dcp9010 says drum error, slide green tab on each color drum
dcp9010 says: drum error, slide green tab on each color drum unit procedure done but massage continues. what else can I do?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My oki printer C5500 will not print black, but other colors
My oki printer C5500 will not print black, but other colors appear. Do you have a solution? Best, Greg… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My printer said to replace the yellow cartridge, I did and
My printer said to replace the yellow cartridge, I did and it kept saying replace the yellow cartridge. I have removed and replace the new cartridge several times and the priter keeps telling to repla… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My Brother HL-4040CN laser printer is reporting a drum error
My Brother HL-4040CN laser printer is reporting a drum error and is asking me to slide the green tabs on the cartridge ???… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

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Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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