Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Will not preform any operations, PIXMA mg5420, Pc, About.

Customer Question
Will not preform any...

Will not preform any operations

Technician's Assistant: What's the make/model number of your printer? How old is it?

PIXMA mg5420

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Pc

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

About. Two weeks machine made grinding noice then stopped

Submitted: 11 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 8 minutes by:
9/17/2017
Technician: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Printers Question
Customer reply replied 11 months ago
About two weeks ago ,the machine had whining sound then stopped any functions
Technician: Kris R, Computer Hardware Engineer replied 11 months ago

Let me know once resolved and we can continue

Thanks

kris

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My pixma MG5420 keeps saying it has a problem, then I am
My pixma MG5420 keeps saying it has a problem, then I am told to turn it off, then unplug it. Most of the time it then prints fine, but today, no printing. Do I shove some WD 40 someplace or what?? … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
My printer, Pixma Mg5420 shows a support code B200. Canon
my printer , Pixma Mg5420 shows a support code B200 … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
564 satisfied customers
My canon mg5420 inkjet printer is really working poorly.
my canon mg5420 inkjet printer is really working poorly. I've had it about four years and it has given me good service. All my inkjet cartridges are full and fairly new yet the printed pages are all f… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
MG5400 printer not printing data on spreadsheets, only the
MG5400 printer not printing data on spreadsheets, only the lines from the cell, not data entered and saved. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
788 satisfied customers
When I press print the message that comes back is that an
when I press print the message that comes back is that an error has occured and I should turn my printer off and seek help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
When I finish scanning, I get a grinding noise on the
When I finish scanning, I get a grinding noise on the printer. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
Thank you! I purchased my HP ENVY 7640 just 15 days ago,
Thank you! I purchased my HP ENVY 7640 just 15 days ago, direct on-line from HP. It installed properly and prints properly. The problem is intermittent and very scary. When printing, just as the paper… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I just got a new computer and I need help connecting my
I just got a new computer and I need help connecting my printer. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have a Canon MG5420 printer that has stopped printing. The
I have a Canon MG5420 printer that has stopped printing. The ink is good and it makes all the right noises. The paper feeds properly but comes out blank. My computer is an apple 28" screen. I have two… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
My scanning has stopped working, it looks like it is
My scanning has stopped working, it looks like it is scanning on the printer but it is not transferring the images properly to my computer. It was working up until about two weeks ago … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I keep getting a error support code B200, canon pixma MG5420
about a week or two it happened after I printed some documents … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
It is not printing at all. says first paper jam but none
It is not printing at all. says first paper jam but none seen. then says to shut it down and restart and if problem still exists take to a tech … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
MG5420 printer has an error code B200, pixma MG5420, Mac,
Was working fine last week. I just added paper today … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have a MG5420 printer that has worked well for a year or
I have a MG5420 printer that has worked well for a year or two but now won;t print because it goes to status "spooling" and hangs up. … read more
Cody
Cody
Computer Science
2,457 satisfied customers
My MG5420 printer will not communicate with my laptop on
My MG5420 printer will not communicate with my laptop on windows 10. The error message says Printer Spooler reset. Any suggestions on how to correct this will be appreciated. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Model mfc240c i was printing a number of pages and i walked
model mfc240c i was printing a number of pages and i walked away my cat attacked the printed pages that were finished and the printer feed jammed up!! cleaned out the paper jam, but now when the paper… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I have two canon printers, 1 a pixma 860 and the other a pixma
I have two canon printers, 1 a pixma 860 and the other a pixma 5400, is there any way I can print from my IPAD?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My MX 870 all in one printer started making a grinding sound
My MX 870 all in one printer started making a grinding sound when printing. then after a few days, it stopped working alltogether - with error code COO - told me to unplug and restart. - did it a few … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x