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Paper jam, hp8560 all in one 1 year, pc, just now printd an…

Customer Question
Hp8560 all in one...

Hp8560 all in one 1 year

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Pc

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just now printd an ould hear paper jamming

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Am looking at back of printer

Submitted: 11 months ago.Category: Printers
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Answered in 5 minutes by:
9/17/2017
Technician: Russell H., Printer and Office Tech replied 11 months ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,967
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
What error message exactly, is showing on the printer itself, please?

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Customer reply replied 11 months ago
cartridge jam
Customer reply replied 11 months ago
are you still there
Technician: Russell H., Printer and Office Tech replied 11 months ago

I'm here.

"Cartridge jam" - ? more likely 'Carriage jam' - please check that, and confirm.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Shefin

Printer and Office Equip. Specialist

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Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

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Printer and Office Tech

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11+ yrs experience, inkjets & lasers, from huge to portable

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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