Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have just exchanged a WF 4630. I scrubbed all the old

Customer Question
I have just exchanged...

I have just exchanged a WF 4630. I scrubbed all the old Epson softweare and tried down loading the new but the printer will not work. Any hints?

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

It's a new Epson WF4630

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC Windows 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The old Epson WF4630 died on me. It was under warranty so they gave me a new one

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Nothing other than I cannot get the new one to connect

Submitted: 11 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 45 minutes by:
9/17/2017
Technician: Kamil Anwar, Technician replied 11 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 7,085
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
After updating to High Sierra, my Mac cannot see my WF4630
After updating to High Sierra, my Mac cannot see my WF4630 although other computers on my internet can. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Oh i got lock out i need to put my credit card. Wf 4630
oh i got lock out i need to put my credit card JA: What's the make/model number of your printer? How old is it? Customer: wf 4630 maybe 2 years but it is for home not work JA: What kind of computer ar… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have a Epson 4630 with scanner set up on my network. I
I have a Epson 4630 with scanner set up on my network. I just added a 4730 printer on my network. How can I set up the ability to use the 4730 scanner to work on the same network? … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
EPSON WF4630 flashes printing error. Code 0x97, E PSON
E PSON WF4630 F lashing printing error code 0x97 ? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Epson WF-4630. 2 1/2 yrs old. Looks like a printer head is
Epson WF-4630. 2 1/2 yrs old. Looks like a printer head is bad. Streaks across top. Did cleaning, allignment. Nozzle check showed BK with spaces. Maintenance box is 1/4 down. Is it worth the $'s to ha… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
I have an Epson Workforce Pro WF-4630 and I have been using
I have an Epson Workforce Pro WF-4630 and I have been using it and printing just fine for years. All of a sudden, today, it stopped being able to print from Adobe. I can print from word and excel, but… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
It says I have an error 11, Epson wf-2650, pc windows 10,
just today. nothing was gong on. I scanned something that went fine and now we have a message. I tried shutting it off like it suggested but it didn't work … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
Have epson WF 4630 connected via to LEADER tablet computer
have epson WF 4630 connected via to LEADER tablet computer and it will scan documents but will not print. Can you tell me what to do. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
This darn error code 0x97 on my Epson WF Pro 4630. I use a
this darn error code 0x97 on my Epson WF Pro 4630. I use a MacBook pro. Very frustrating I have a big presentation tomorrow! … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Epson 4630. A paper is jammed in the machine. I
I have a Epson 4630. A paper is jammed in the machine. I took the back off per the instructions. I have kept track of what I took out of the printer. I think there is a little bit of paper still in th… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
My printer has a0xs97 error. My printer is a model WF 4630,
have windows 10 on a laptop.This problem is about 2 weeks old. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My epson wf-3420 wont print in color. 1 year old. Epson
About 1 week. It happened after a normal print job of 6 flyers. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
I have an Epson WorkForce Pro WF-4630. Unable to print.
I have an Epson WorkForce Pro WF-4630. Unable to print. Shows error code 0x97. Can you help solve my problem? Thanks, Marquis… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I am getting a error code 0x97 on my epson wf 4630 printer,
I am getting a error code 0x97 on my epson wf 4630 printer … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
Epson wf-4630 reads insufficient ink for cyan, magenta &.
Epson wf-4630 reads insufficient ink for cyan, magenta &amber. not black … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Error code 0x91 for epson workforce 4630, boson work force
sorry brand is epson - not boson. running mac el capitan os … read more
WesPCDr
WesPCDr
Master\u0027s Degree
170 satisfied customers
I have an OxF1 error on a Epson 4630. Epson is one year old
Epson is one year old and It is a Work Force Pro 4630 … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have an Epson printer Work Force WF-3620 that will be a
I have an Epson printer Work Force WF-3620 that will be a year old in Sept. and it has an error code Ox9A. What do I need to do? Thank yo, Penny Childers… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x