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Related Printers Questions
I have a MFC-L9550 CDW printer and paper has been jamming in
i have a MFC-L9550 CDW printer and paper has been jamming in the drum unit. please help … read more
Harry
Harry
197 satisfied customers
Experiencing paper jam with XP960. Paper not feeding through
Experiencing paper jam with XP960. Paper not feeding through unit to print heads. Windows 10 64 bit. Problem occurred using MS word. Paper is Reflex ultra-white … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Paper jams in rear of Brother MFC 9970 CDW. When I open the
Paper jams in rear of Brother MFC 9970 CDW. When I open the back door and print it prints fine. Is there a part that is likely needing to be replaced? … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
2,630 satisfied customers
I have a brother printer mfc 7820 n. It prints and gets a
I have a brother printer mfc 7820 n. It prints and gets a paper jam right after that. I just receive a drum today. I bought the toner at beginning of September. I still get paper jams. But I notice th… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,078 satisfied customers
My printer is suddenly jamming when copying. Won't even
My printer is suddenly jamming when copying. Won't even produce one copy before it jams. I've replaced all the drums and toner cartridges. Model: MFC-93225CW … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have just purchase a MFC 9340 CDW multifunction printer. I
I have just purchase a MFC 9340 CDW multifunction printer. I have installed the wifi, both the computer and the Brother. it says it is still off line. Also on the home screen on the printer, i can't s… read more
Dustin
Dustin
Printer Repair Specialist
14,279 satisfied customers
I have a Brother MFC-9330CDW Laser printer. It's a MFC -
It's a MFC - 9330 CDW about 2-3 years old. It is now showing raised paper down the left hand side of the printed paper, as though it is going over something that is creating the effect. The printer also smells of a burning smell when printing and often tens to fade, particularly if a number of pages are printed at the same time. Any ideas. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I have a brother mfc 9460cdn. the printing had a through it.
hi I have a brother mfc 9460cdn. the printing had a mark through it. inspection found a seperation ?claw had gouged one of the rollers. what causes this. I also noticed that one of the claws was actua… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,080 satisfied customers
There is a roller in the back that is broken and makes a
There is a roller in the back that is broken and makes a "dented" mark on the paper. I can see the exact roller - I have an MFC 9840 CDW which I have had for YEARS and I LOVE it, but....do you sell th… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I have an MFC 9560cdw printer and on one side the paper is
I have an MFC 9560cdw printer and on one side the paper is slightly crinkled and misprints … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
It keeps getting a "jam rear" paper jam. no matter how much
it keeps getting a "jam rear" paper jam. no matter how much we check and clear out any small pieces of paper or clean rollers, etc. for Brother MFC 9970 CDW printer … read more
WesPCDr
WesPCDr
Master's Degree
185 satisfied customers
I have a MFC 9335CDW printer. Yesterday I had a paer jam and
I have a MFC 9335CDW printer. Yesterday I had a paer jam and I removed it, the printer is asking me to remove the drum and toners and remove the papaer, but there is nothing there, I have truned the m… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I have a brother HL 4070-CDW laser printer. I was printing
I have a brother HL 4070-CDW laser printer. I was printing duplex yesterday and after multiple copies I had a paper jam. It was in the back of the paper tray and i cleared it out. It continued to prin… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,080 satisfied customers
I have an mfc 9340 cdw. The print quality is fine but it is
I have an mfc 9340 cdw. The print quality is fine but it is making indented marks all down the left side of page. I have a new drum and cartridges installed. All are Brother brand. Any ideas?… read more
Robert M.
Robert M.
Bachelor's Degree
3,580 satisfied customers
I have a brother MFC-J67200W. I am trying from MS-Word
Hi I have a brother MFC-J67200W. I am trying from MS-Word to print on a non standard size page width 2300mm and Length 2400mm. I can not seem to get anywhere. From Word I get an error " Invalid paper … read more
Aitizaz
Aitizaz
Software Engineer
Bachelor's Degree
283 satisfied customers
Problem with my Brother MFC-940 CDW printer. Will not print.
Problem with my Brother MFC-940 CDW printer. Will not print. I keep getting message "Remove the jammed paper from tray 1," but I cant find that there is a jam. After I open and close Tray 1, the messa… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
brother MFC 9840 cdw printer/scanner. When trying to scan
brother MFC 9840 cdw printer/scanner. When trying to scan document, keep getting error message 'Document Jam', error 70004 however there is no document jammed in there as I am scanning from the glass … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a 4 month old Brother MFC 9560 CDW. Usage has been
I have a 4 month old Brother MFC 9560 CDW. Usage has been low (maybe 30-40 pages per day) and last week it started making a horrible noise and kept jamming -- we would open the back and remove the jam… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

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Bernie

Bernie

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Sudipto

Sudipto

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Md. Sadique

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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Handy--Andy

Technical

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Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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