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I continue to get a 0x89 error on my xp-810. I saw online…

Customer Question
I continue to get...

I continue to get a 0x89 error on my xp-810. I saw online that this might be due to something blocking the carriage but I've opened the top and I can't see anything. Is this fixable or do I need to take it in for repair?

Technician's Assistant: What's the make/model number of your printer? How old is it?

Is this a real person?

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

XP-810, 2 years old Mac OS 10.12.5

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I was trying to clean the little box on the far right that overfills with ink and then smears the paper.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Yes. Can I fix this myself?

Submitted: 1 year ago.Category: Printers
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Answered in 3 minutes by:
9/16/2017
Technician: Kris R, Computer Hardware Engineer replied 1 year ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Printers Question
Customer reply replied 1 year ago
Are you a real person?
Technician: Kris R, Computer Hardware Engineer replied 1 year ago

Yes of course.

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Shefin
Shefin, Printer and Office Equip. Specialist
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