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My printer, envy 5660, will not print wirelessly. I've done…

Customer Question
My printer , envy...

My printer , envy 5660, will not print wirelessly. I've done the usual, unplugged the printer and the router with no success.

Technician's Assistant: What kind of computer do you have?

HP Envy5660

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I tried to get help from tech at Spectrum without success.

Submitted: 1 year ago.Category: Printers
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Answered in 46 minutes by:
9/16/2017
Technician: Kris R, Computer Hardware Engineer replied 1 year ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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