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Ricoh mp 201 spf when any size document is sent to the

Customer Question
Ricoh mp 201 spf...

Ricoh mp 201 spf when any size document is sent to the printer, it prints only one page, then waits 30 seconds, then prints the second page,etc. Takes 1/2 hour to print a 70 page document!!!?

Technician's Assistant: What confuses you?

Why printing so slow

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Ricoh mp 201 spf , 3 to 4 years old, copy count is about 30,000 only, and toner good, connected via LAN cable to network

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC windows 10, windows sever

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just got the printer used

Submitted: 11 months ago.Category: Printers
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Answered in 1 hour by:
9/15/2017
Technician: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 11 months ago
first time plugged in printer, think it is the generic ricoh driver installed by by widows system
Customer reply replied 11 months ago
no remote connect please
Technician: Kris R, Computer Hardware Engineer replied 11 months ago

Ok - can you unplug the printer from the power supply while the printer is on and hold in the power button on it for 30 seconds.
Let me know done
Regards
Kris

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