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I'm trying to connect it to my tablet don't have a clue

Customer Question
I'm trying to connect...

I'm trying to connect it to my tablet don't have a clue where to start

Technician's Assistant: What's the make/model number of your printer? How old is it?

Epson xp-420

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

I'm on a apple tablet

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It hasn't. I need to print tickets off and just changed computers can't remember how to connect to do this

Submitted: 11 months ago.Category: Printers
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Answered in 13 minutes by:
9/15/2017
Technician: Karthik, Engineer replied 11 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Karthik, Engineer replied 11 months ago

As per my understanding, you're unable to connect the Apple tablet to the Epson printer?

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Technician: Karthik, Engineer replied 11 months ago

Thank you for your interest in the remote session. Please do click on the link: http://www.justanswer.com/remotedesktop/join.aspx?Session=0e3cf178-88e2-40b8-b45b-7af5555b4101&Type=Java

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Customer reply replied 11 months ago
My credit info is new and correct
Customer reply replied 11 months ago
Just call me
Technician: Robert M., Consultant replied 11 months ago
Robert M.
Robert M., Consultant
Category: Printers
Satisfied Customers: 9,486
Experience: 30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Verified

where are you in this issue ?

i dont see that you had an actual remote session

is the printer set up as a wifi printer ?

does it show up when you select print from the ipad ?

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Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,292
Experience: 5+ years as Tech
Verified

Hi,

Do you mean that you are using an iPad?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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