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I don't think I have my printer hooked up to my

Customer Question
Hi, I don't think...

Hi, I don't think I have my printer hooked up to my computer--won't print--it's wireless...

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

It's a

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

It's a HP Photosmart 6520...I ran a check and it will print but I don't think it's connected...

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just bought a new computer and I don't think I did the connecting right.

Submitted: 11 months ago.Category: Printers
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Answered in 3 minutes by:
9/15/2017
Technician: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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