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My printer is connected to a PC computer, I can print when…

Customer Question
My printer is connected...

My printer is connected to a PC computer, I can print when printing from a website, but when I try to print from Outlook, I get an error message that says Printer not ready

Technician's Assistant: What's the make and model of your printer, and can you guesstimate how old it is?

Ricoh Aficio MP 161

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC Windows 8.1

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

For two days, It all of the sudden said printer offline. I uninstalled the printer and reinstalled it. Now it's online , but Printer Not Ready issue

Submitted: 11 months ago.Category: Printers
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Answered in 5 minutes by:
9/15/2017
Technician: Richard, Technician replied 11 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,537
Experience: Printer and scanner problem resolver for over 15 years
Verified

Hi there and welcome

From which version of outlook are you having the issue with?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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