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Brother HL1440 All LEDs flash and then just Drum & Ready…

Customer Question
Brother HL1440 All...

Brother HL1440 All LEDs flash and then just Drum & Ready LEDs flash then repeats

Technician's Assistant: What's the make/model number of your printer? How old is it?

Brother HL1440 5+ years old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC Windows 7

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Was mid print and heard a whistle or muted screech

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Recently installed new toner cartridge but swapped it out with another and same result

Submitted: 11 months ago.Category: Printers
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Answered in 1 hour by:
9/15/2017
Technician: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 11 months ago
just happened today, first time, tried factory reset but same result. checked everything obvious....fairly tech savvy...just need to know what LED flash sequence represents.....couldn't determine from Service manual what sequence meant. Again:
All LEDs flash and then just Drum & Ready LEDs flash then repeats........
Customer reply replied 11 months ago
no longer at my office
Technician: Kris R, Computer Hardware Engineer replied 11 months ago

Ok - can you unplug the printer from the power supply while the printer is on and hold in the power button on it for 30 seconds.
Let me know done
Regards
Kris

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