Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

How do i unlock printer key board, hp office jet 8620,

Customer Question
How do i unlock...

How do i unlock printer key board

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Hp office jet 8620

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Windos 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Problem with computer had to be wiped no network conection

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Network p 192.168.1.1

Submitted: 1 year ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 11 minutes by:
9/14/2017
Technician: Kris R, Computer Hardware Engineer replied 1 year ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I own a Canon 8400F scanner which I used with my eMacjines
I own a Canon 8400F scanner which I used with my eMacjines computer .I now have an HP Envy 750-514 computer. How can I use the scanner with my new computer, since I can't use the software that was loa… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
430 satisfied customers
I have an HP officejet Pro 8620 printer and have it set up
I have an HP officejet Pro 8620 printer and have it set up to work with my computer wireless. It had been working fine and have been able to download and print email, however, lately I have been havin… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have an HP 8600. I am attempting to print wirelessly from
I am attempting to print wirelessly from a macbook pro to an HP 8600 office jet pro. The printer is set and tests that it is ready and wireless is on and working. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have a HP Office Jet Pro 8625. My problem is: There are
I have a HP Office Jet Pro 8625. My problem is: There are two vertical lines on copy when using the feeder. How can I fix it? Pleas help … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
How do i unlock printer key board, hp office jet 8620,
problem with computer had to be wiped no network conection … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,186 satisfied customers
I can't connect my Office Jet Pro8620. Just had the computer
I can't connect my Office Jet Pro8620. Just had the computer cleaned at Staples. Been having a problem w/ the printer not recognizing MS Word docs. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
836 satisfied customers
Pc can,t connect to printer please help, hp office jet pro
pc can,t connect to printer please help JA: What's the exact make and model of your printer, and can you guesstimate how old it is? Customer: hp office jet pro 8620 JA: What kind of computer are you p… read more
PC_Wizzard
PC_Wizzard
IT Technician
48 satisfied customers
My 8620 hp says dooropen.....test page went through fine,
my 8620 hp says dooropen.....test page went through fine, what's up … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have an HP Officejet Pro 8620 printer a message says I
I have an HP Officejet Pro 8620 printer a message says I need to install the printer head. I have no idea what this means. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I purchased a new HP computer yesterday and I cannot get it
I purchased a new HP computer yesterday and I cannot get it to communicate with my HP Office Jet Pro … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
HP 8620 keeps refusing to print saying there is a paper jam.
HP 8620 keeps refusing to print saying there is a paper jam. there is no paper jam that we can see but the gears do sound like they are grinding. … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
I have an all in one HP office Jet Pro 8620 and when I want
I have an all in one HP office Jet Pro 8620 and when I want to scan and email it comes up with an ID and Password. It has just started this about a month ago and I can not figure what it is talking ab… read more
Yvette
Yvette
Bachelor of Science
26 satisfied customers
My Office Jet pro 8620 I got last year has always had
Hi my Office Jet pro 8620 I got last year has always had problems with scanner often taking 10 - 20 attempts to get a scan but lately even when I get a scan it will not save it so I can't email it …wh… read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
I have a hp pavilion 20 all in one pc and a hp 8610 office
I have a hp pavilion 20 all in one pc and a hp 8610 office jet printer wirless. cant get the printer to print sence I had windows 10 installed. ?????????????… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
70 satisfied customers
Trying to print a document in pdf format to an HP Office Jet
Trying to print a document in pdf format to an HP Office Jet Pro 8610 (link to the type of printer is included below at the end of this message). The pdf file size is 16MB and is over 113 pages. Howev… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
Just after some help with my HP Office Jet Pro 8620 printer..
Hi just after some help with my HP Office Jet Pro 8620 printer.. Until recently it was connected to the internet fine and I was able to use HP eprint, scan to email etc but recently having trouble.. I… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Just replaced my HP office jet Pro 8620 printer with a new
Just replaced my HP office jet Pro 8620 printer with a new one - exact same model. Installed the software. Set up the wireless. Trying to print a job and the printer is idle and the screen says cannot… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
My printer, an HP Office Jet 6500 wont print in black. I have
My printer, an HP Office Jet 6500 won't print in black. I have taken out the ink, shook it, put it back in. I have realigned the cartridges. I have unplugged and replugged the machine. It absolutely w… read more
Computer-Web-Justin
Computer-Web-Justin
129 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x