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Error 3,208,0, MB 2040, MB 2040, Working well except IJ

Customer Question
Error 3,208,0 Technician's Assistant:...

Error 3,208,0

Technician's Assistant: What's the make/model number of your printer? How old is it?

MB 2040

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

MB 2040

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Working well except IJ Scanner Utility

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

IJ Selector Scanner Selector EX can not be found

Submitted: 8 months ago.Category: Printers
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Answered in 19 minutes by:
9/14/2017
Technician: Richard, Technician replied 8 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 45,395
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
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Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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