Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
May i connect with you remotely to troubleshoot the issue directly? Thanks
Are you trying to print a PDF file?
Have you updated the drivers?
Is it an update for operating system or your printer software?
Follow the link and update the printer driver for your current version of MAC OS.
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Have you downloaded the new driver and installed it?
It is happening due to the driver not compatible with the OS Version. Follow the steps i am sending you to print the PDF file.
Update your operating system.
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