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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have HP Envy printer & can't locate my pin number. How do

Customer Question

I have HP Envy printer & can't locate my pin number. How do I find it?
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: Less than a year - HP Envy 4510/4520 All in one series
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows
JA: How long has this been an issue? What happened right before this popped up?
Customer: I couldn't print a photo so I tried reinstalling my printer
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Richard replied 1 month ago.

Hi there and welcome

How are you trying to connect to the printer? Via USB or wireless?

Please let me know