How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 38162
Experience:  Troubleshoot printers, scanners, etc.
30037186
Type Your Printers Question Here...
Viet - Printer Tech is online now
A new question is answered every 9 seconds

I want to install the printer. Brother HL- 23800W on my

Customer Question

Please I want to install the printer
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Brother HL- 23800W on my computer from internet, canyouhelp me withthat?
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC- Dell INSPIRON SRS Windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: Thiscomputer wasn't in use for a while, the desktop which is connectedto the printer is struck bya virus and I want to photocopy and save the documents on desktop and USB for usage later.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: If you need to know anything please shoot.
Submitted: 1 month ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 month ago.

Hi,
I'm sorry about the issue. Do you have a USB printer cable?

Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 1 month ago.

Please stay with me on this page. To download the printer's driver / software from the Internet, please click on the website below:

http://support.brother.com/g/b/downloadend.aspx?c=us&lang=en&prod=hl2280dw_us&os=93&dlid=dlf004665_000&flang=8&type3=11

, there, click on Agree to the EULA and Download at the bottom to download and install the file called HL-2280DW-inst-C1-USA.EXE

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

Expert:  Viet - Printer Tech replied 1 month ago.

How is it going?

It looks like you are not there. We can schedule another time.

Expert:  Viet - Printer Tech replied 1 month ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,