Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

EVER SINCE I HAD YOUR EXPERT FIX MY TV AND COMPUTER NOW MY…

Customer Question
EVER SINCE I HAD...

EVER SINCE I HAD YOUR EXPERT FIX MY TV AND COMPUTER NOW MY PRINTER DOSEN'T WORK

Technician's Assistant: What's the make and model of your tv, and can you guesstimate how old it is?

MY TV WORKS PERFECT IT'S MY PRINTER ISN'['T WORKING COPYS GOOD.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

EVERYTHING YOUR TECH TOLD ME TOO DO

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

ONLY THAT MY PRINTER DOSEN'T WORK

Submitted: 11 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 hour by:
9/13/2017
Technician: Tech Ben, Information Systems Manager replied 11 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Printers
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Thanks for choosing Just Answer.

I'm Kumar and I'll assist you today.

Can you please let me know the error message you are receiving?

Thanks,

Kumar

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Nothing.... I am looking for someone who may be able to help
Nothing.... I am looking for someone who may be able to help me with a problem with my HP TV … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I changed from c. I changed from Comcast server to at&t and
I changed from Comcast server to at&t and I cannot to the printer. HP Photosmart 5514 … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
My computer will not print. It has printed ever since we
My computer will not print. It has printed ever since we bought it … read more
Fran
Fran
IT Consultant
Associate Degree
204 satisfied customers
Kx-p2023 do I adjust the tear off / 3 TO 5 YEARS. NOT MUCH
LONG STORY, HAD TWO DELL TOWERS . LOST THE MOTHER BOARD,NOWi AM TRYING TO USE ONE TOWER THE EPSON FX 850 WORKS FIN FOR PRINTING MY CHECK. PAN.KX P 2023 PRINTS OK BUT DOES NOT STOP ON TER. OFF LINE NEED TO FIX THAT … read more
Harry
Harry
2,175 satisfied customers
I need help on the phone ,if possible to set up my printer
Hi Pearl- I need help on the phone ,if possible to set up my printer again for A&T. It has been working very well while I had comcast. Then the tech from ATT installed my internet and a phone, and now… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
My Brother MFC-J415W is printing out blank pages. It was
My Brother MFC-J415W is printing out blank pages. It was working ok earlier today. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
We could us a little guidance. We get proper copying when we
Hi Pearl, we could us a little guidance. We get proper copying when we use the auto-document feed, but when we put a page flat on the glass and copy it, we get horizontal white (no print) lines about … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just printed some pictures. I did some months ago and they
I just printed some pictures. I did some months ago and they came out perfectly. These are clear but yellowy. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
O WHEN I TRY TO PRINT THE "OUT OF PAPER" MESSAGE COMES UP
O WHEN I TRY TO PRINT THE "OUT OF PAPER" MESSAGE COMES UP WHEN IT IS NOT OUT OF PAPER. I'VE TRIED EVERYTHING ICAN THINK OF. … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
Epson WF 2540, I lost the handbook and I do not what happen,
Epson WF 2540, I lost the handbook and I do not what happen, printing are incomplete middle part does not show the content . I bought a new black ink and replace the old one. I went to the store Offic… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Bought monitor today to replace former monitor model # *****
bought monitor today to replace former monitor model # ***** to bew2081d which is what I was told would be same as former ok question I replaced this because my other one would not give volume without… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Just tried cleaning again now if not working still then can
just tried cleaning again now if not working still then can we still fix the ther problem?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have an HP Photosmart 7525 printer S/NCN35T49NY It is the
I have an HP Photosmart 7525 printer S/NCN35T49NY It is the WORST printer I have ever owned! I called Tech Support and was told that I could not contact a tech in the USA. They advised that someone wo… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Red faded, Pro cleaning $75.00, New color Cartridge HP# XXXXX
I have an HP Color Laser Jet 2605dn. The color red is extremly faded. After I had the machine professionaly cleaned, red was perfect for a week. I cannot afford $75.00 a week to keep the machine in pe… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
I HAVE A LEXMARK 75 ALL IN ONE, IT HAS NEVER GIVEN PROBLEMS
I HAVE A LEXMARK 75 ALL IN ONE, IT HAS NEVER GIVEN PROBLEMS UNTIL LATELY. I HAVE TRIED DOWNLOADING BUT THE PROBLEM STILL PERSIST. EVERYTHING WORKS EXCEPT PRINT. TECH AT ANOTHER SHOP TOLD ME IT WAS THE… read more
compdan
compdan
Owner Web development company
Some college
60 satisfied customers
HELP ___ I have a wireless HP OJ J4680c wireless multi-function
HELP ___ I have a wireless HP OJ J4680c wireless multi-function printer.Have had it for about a year and has worked great all this time. I did a B/W copy this morning of something I needed. Ever since… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
i have a hp photomart c5100 series all-in-one. after printing
i have a hp photomart c5100 series all-in-one. after printing a number of pictures, i got a message that said, ink system failure. they told me tp check my printer documation, and i can't fine it. ple… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have a HP 1200n printer that prints the test page OK when
I have a HP 1200n printer that prints the test page OK when the printer is turned on BUT errors at Cyan and Magenta when trying to print a colored page. I have changed cartridges 2x to no avail. Help!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x